Happy New Year!
Best wishes for you and your family for 2010.
Sophia, Sarah, Ayling & Alex
“Be always at war with your vices, at peace with your neighbors, and let each New Year find you a better man.”
Benjamin Franklin
“Our life is frittered away by detail.
Simplify, simplify!”
Henry David Thoreau – American Philosopher
“The goal as a company is to have customer service that is not just the best, but legendary.”
Sam Walton – Founder – Walmart
”You have to perform at a consistently higher level than others. That’s the mark of a true professional.”
Joe Paterno – Head Coach – Penn State
“Do what you do so well that they will want to see it again and bring their friends.”
Walt Disney – Founder – Walt Disney Company
“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.”
Jeff Bezos – Founder & CEO – Amazon.com
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