Tamrac Responds!
I receive a call from Brandon Kirk VP of Marketing at Tamrac. He was responding to my recent experience with my order for a new Tamrac LP2 bag. I could feel the genuine disappointment and willingness to do whatever it took to make things right. He was calling to offer me a replacement kit that converted my “new” LP2 with the “old” LP2 internal configuration. He sent it FedEx next day delivery, I now have it all setup. For me this is the best of both worlds. This is without a doubt the perfect camera bag for me!
My “personalized” LP2 has the new slightly smaller external configuration that is now “carry-on compatible” but maintains the internal setup of the old LP2. If I could have designed the perfect bag for my needs this is it. Now if only I could get Nikon to offer a 12 - 300mm f/1.4 zoom I would be all set. lol
Thanks Brandon, you truly went above and beyond to take care of me!
1 comment
I’m glad this worked out and happy we were able to assist you with this.
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Henry Posner
B&H Photo-Video, Inc.
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